eCommerce Digital Team Leader

Client Services

New Hope, Pennsylvania

Full-Time Role

We are seeking a driven and resourceful team player to join our eCommerce & Digital Shelf Team as an eCommerce & Digital Shelf Team Leader. The eCommerce & Digital Shelf Team Leader will oversee content syndication strategy and implement best practices to enhance clients’ presence and drive conversion on eCommerce platforms.

This position will manage the end-to-end syndication of content to key retail partners and the ongoing development of optimized content syndication workflows to drive efficiencies across the organization. This is a leadership position with responsibility for providing direct supervision and professional development opportunities to a team of eCommerce & Digital Shelf Specialists. This position reports directly to the Managing Partner, Client Services and will be an important member of our extended Leadership Team.

Who We Are:

Gournay Consulting, first and foremost, is the people who work here. We are a group of open-minded, intelligent, trustworthy, loveable, fun and fiercely competitive people who care about what we do and our clients. We provide best-in-class consulting and technical business services by leveraging the collective IQ of our broad team to bring you the best innovative business-building thinking available.

As such, you will enjoy a competitive advantage in the ever-changing eCommerce space. We are proud of our reputation among premier consumer goods companies as an invaluable business partner. Our response to complexity is one of innovation and resilience, allowing you to consistently and comprehensively optimize digital content management in a dynamically growing market.

We welcome engaged and curious learners and specialists from all backgrounds who seek the opportunity to solve interesting and challenging problems, fly in the face of the status quo, and deliver client experiences that they can be proud of. If you are enthusiastic about intellectual progress and have a collaborative spirit, join our team! Let's build the road map for the future of omni-commerce together.

We are committed to professional growth and development at all levels of the organization.

With defined career paths for advancement and opportunities for cross-training, we encourage employees to grow within our organization. Members of our Leadership Team serve as mentors and professional development opportunities are offered regularly, both in individual and team capacities. Members of our Leadership Team are given opportunities for mentorship and coaching by an Executive Coach.

In This Role, You Will:

  • Supervise and support assigned team members, ensuring their respective performances meet expectations and their professional development for the future benefit of the Company
  • Lead content syndication strategy using Salsify and other PIMs
  • Own processes and protocol for retailer channel mapping, content readiness, and workflows, ensuring the content is accurate and meets retailer requirements
  • Own troubleshooting of publication issues, working with agency partners, brand teams, and sales teams to ensure roadblocks to submissions are resolved
  • Manage publication calendars, anticipating syndication needs for upcoming projects and ongoing optimizations
  • Manage and benchmark content performance metrics, providing reports and optimization recommendations
  • Partner with the Advanced Technical Services team to build out new channels, APIs, workflows, and capabilities to scale syndication

What We're Looking For:

  • Bachelor's degree, with a preferred focus in Business
  • 8+ years of experience in a related field, such as Marketing, Technology, eCommerce, or Sales Operations
  • Demonstrate and ensure timely, thorough, and clear communication of assigned project strategy, deliverable status, and results.
  • Ability to collaborate internally with team members and externally with client teams
  • Advanced experience working with data analytics, project management, and business development.
  • Ability to balance and manage multiple projects and tasks across multiple client groups.
  • Strong working knowledge of Microsoft Excel.
  • A self-starter who is motivated to excel and grow.
  • Ability to communicate confidently and effectively both written and verbally with internal and external stakeholders.
  • Detail-oriented with a commitment to accuracy.
  • Strong time management with the ability to balance competing priorities.
  • Demonstrated ability to grow an enterprise through new and existing business relationships.
  • Significant prior experience at a large CPG organization or agency.
  • Experience working with Salsify to manage Digital Shelf Strategy and Execution
  • Knowledge of retailer eCommerce requirements.
  • Experience managing contract development and negotiation.
  • Preferred, but not required: Prior experience at a large CPG organization or retailer

What We Offer:

  • Competitive compensation, including a benefits plan, 401K, and bonus incentive
  • Training, development, and advancement opportunities
  • Flexible dress code policy
  • Collaborative & inclusive work environment - Hybrid work model

Gournay Consulting is proud to be a certified Women's Business Enterprise. As a certified Women’s Business Enterprise, we value diversity. We are an equal-opportunity employer. We do not discriminate on the basis of age, race, religion, gender, sexual orientation, color, disability, protected veteran status, gender identity/expression, national origin, or any category protected by applicable law.